OK, you’ve been inundated with TV commericals by Vonage and radio commericals by VoIP service providers such as TomatoVine and Packet8. You keep seeing and hearing that if you switch from your traditional phone service to VoIP you will save a whole boatload of money without compromising any service.
It all sounds good, but there’s something in the air that just holds you back from making the switch. Is it the thought that you’ll have to get a broaband internet connection to get VoIP? Or is it your uneasiness over the 911 service (which now seems to have been rectified)?
In any case, voip.com is puffing out its chest and listing a bunch of reasons (10 to be exact) why you should make the switch. Now, of course, nothing is perfect and you have to take this with a huge grain of salt, but it’s better to have some information than none at all.
I won’t list all of voip.com’s Top 10 reasons to switch to VoIP service, but here are a couple to at least get you thinking and (hopefully) spur you to do your own research and see if VoIP really is for you.
In my own experience (I am a Vonage customer), I like VoIP and have saved quite a bit of money already. However, Vonage’s customer relations group leaves a lot to be desired and if you are considering a switch to them or any other provider, do all the research you can on your own first, because the call-center staff are far from helpful or knowledgeable about the service. Trust me on this one.