NetZero, the one-time free ISP, which, in recent years has elevated itself to a discount dial-up provider, added voice service to its offering a few years go. This enabled its customers to make and receive phone calls over VoIP in much the same way Vonage and Packet8 provide such service.
Apparently, as Vonage discovered, it’s not as easy as it looks on paper to make money competing with the local Bell. So hard in fact, that NetZero is canning their voice offering after many months of unsuccessfully trying to sell off their customer base to a competing interest. This is a harbinger of things to come in the fixed-location voice business, as even telco monster AT&T is losing wireline customers like crazy to cable companies and on account of people who have settled on a mobile phone as their “one solution”.
So what’s a NetZero customer to do? Well, there’s always Vonage, if you must have a traditional phone in your home. But here at DownloadSquad, we prefer software-driven solutions like Gizmo Project, because it follows you wherever you go–on your laptop and on your cell phone.