We at Download Squad aren’t sensationalists, but a title like this is destined to draw the ire of Earthlink TrueVoice customers. That said, we love getting answers–and the question of the day is this: Is Earthlink prepping for an exodous from the VoIP phone service business? And when industry-insider Andy Abramson is asking the question, it’s a legitimate one.
First there was a story about Earthlink hemorrhaging jobs, then a tale of a botched shipment of severance packages for terminated employees. Following that, a strange comment appeared on Wired from a former Earthlink employee claiming their voice service is going to be shut down in January. Sour grapes or a real concern for current customers? As we wait for Earthlink to provide some clarity, time will indeed tell.